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Shipping Policy

At the moment Roots Botanica is shipping retail orders within the EU including the Netherlands, Belgium, Germany, France, Austria, Denmark, Portugal, Italy, Sweden, Luxembourg, Spain, as well as to Switzerland & the United States.

We strive to ship all orders within 48 hours of purchase via You will receive track-n-trace information when your package is shipped.  These rates do not include insured packages.  

**Please note, there is also an option for local pick-up in Maastricht.  At purchase you will be prompted to choose this option and will then receive an e-mail with pick-up instructions.

Ship time within the Netherlands​ is normally 1-2 business days.  

Cost of shipping with track-n-trace:

Up to 10kg- €6.95

Ship time to Belgium is normally 2-3 business days.

Cost of shipping with track-n-trace:

Up to 2kg- €9.70

Ship time to other EU countries(+ Switzerland) listed above is normally within 3-5 business days. Spain & Portugal can be up to 7 days. 

Up to 2kg- €10.20

Ship time to the United States is normally 6-9 business days.  Please be aware this time frame could potentially be delayed by customs.

Cost of shipping with track-n-trace:

Up to 1kg- €20.50

Up to 2kg- €24.00


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